Understand Offerings
Current Business Performance
We help you obtain and review Key Performance Indicators (KPIs) to track and evaluate your organization's success. Our approach includes reviewing KPIs in various areas, such as financial performance, operational efficiency, customer satisfaction, and employee engagement, compared to pre-determined targets and industry benchmarks. With the help of data analytics tools, we can quickly review, analyze, and visualize performance data leading to an informed understanding of the current performance successes and areas of opportunity where technology could improve business performance.
Business Model Mapping
We help you understand your business model. This is achieved by comprehensively analyzing the organization's value proposition, customer segments, channels, revenue streams, essential resources, key activities, key partners, and cost structure. Our approach involves mapping these business model elements and assessing their interconnections and interdependencies. This provides you with a clear understanding of how the organization creates, delivers, and captures value and how digital technologies can improve the business model to meet the needs of customers and stakeholders better.
Business Capabilities Mapping
We help you understand and map your organization's critical business functions and capabilities. This is achieved by comprehensively analyzing key business processes and assessing the capabilities required to support the business model. Our approach involves mapping the existing capabilities to the organization's goals and objectives and identifying gaps in capability coverage. This provides a clear understanding of the organization's current capabilities and the areas where you could leverage digital technologies to enhance or develop new ones.
Technology Mapping
We help you map technology resources to the business capabilities to review coverage. This is achieved through a comprehensive analysis of the organization's technology assets and a thorough assessment of their alignment with the organization's critical business functions and capabilities. Our approach involves identifying the technology resources required to support each business capability, and comparing this with the technology assets currently in place. This provides you with a clear understanding of technology coverage and identifies any gaps in technology capability. This initial review provides the basis to identify opportunities for new digital technologies that could create value for the organization.