Technology Driven Transformation

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For a rail transit organization, led the business transformation effort to launch a new Network Operating Center. The project designed new processes and procedures, and a new organizational structure, managed the change management effort, implemented an operational readiness framework, and delivered new metrics and KPIs for the business.

For a utility company, led the transformation of the work management organization by implementing new processes and capabilities enabled by mobile and scheduling technologies.

For an integrated utility, led the project that developed a comprehensive Enterprise Asset Management roadmap and the required technology implementation business case presented to the executive team for approval and execution.

For a manufacturing company, led the review of the existing business transformation portfolio of initiatives. The study focused on assessing the reasonability of the portfolio in attaining business goals and the sustainability of the business transformations.

For a large electric utility, led the development of a new operating model and the change management program as part of a business and technology transformation based on smart grid technologies.

Led the process innovation organization for a telecommunications and network installation services provider. Implemented various process innovation initiatives to optimize the organization's cost structure and the ability to deliver installation projects on time and within budget.

Led the implementation of a new ERP for a telecommunications services provider. The implementation was required to optimize back-office processes and improve operational and financial controls across the organization.